All purchases are non-exchangeable, non-refundable and non-transferable.
Ravegardener.org may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to our terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.
All products and services are subject to availability. Ravegardener.org endeavours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
We are not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.
Ravegardener.org are not responsible for items delayed in the postal system.
Ravegardener.org will not replace items lost in the post unless Special Delivery has been selected and payed for.
Ravegardener.org do not accept returns for unwanted items.
In the highly unlikely event that an item sent to you is found to be faulty, we will offer you a replacement.
Ravegardener.org do not accept returned items for exchange.
Right to Cancel
In compliance with the Distance Selling Regulations, as set out by The Office Of Fair Trading, orders placed may be cancelled within 7 days of receipt of payment provided the goods have not been dispatched. When an order has been dispatched, even if within 7 days of payment, cancellation is not permitted as all products offered by ravegardener.org are goods that by reason of their nature cannot be returned.